Política de privacidad

Last updated: May 5, 2026

Este documento legal está disponible en inglés. Si necesitas ayuda para entenderlo, escríbenos a info@oiikon.com.

Notice of Updates

We may update this policy periodically. Changes will be communicated via a notice on our website or by email. We encourage you to review this policy regularly to stay informed.

Data We Collect and Legal Basis

We process your data to provide and improve our services. Here's what we collect and why:

Account Information: Name, email, phone number. Legal Basis: Performance of a contract (to manage your account and orders).

Order Information: Shipping address, recipient details, purchased items, and payment details (processed by our partners). Legal Basis: Performance of a contract (to fulfill your order).

Technical and Usage Data: IP address, browser type, device information, and site interaction data through cookies. Legal Basis: Legitimate interest (to secure our site and improve user experience) and your consent for non-essential cookies.

Compliance Data: Information required for export compliance and sworn statements. Legal Basis: Legal obligation.

Text Messages (SMS)

If you provide us with your mobile phone number and give your express consent, Oiikon may send you text messages (SMS) related to: order confirmation and status, shipping and delivery notifications, customer support, and important service updates.

Message frequency: Message frequency varies based on your account activity and orders.

Costs: Message and data rates may apply from your mobile service provider. Oiikon does not charge for sending SMS, but your carrier may.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive marketing SMS, though we may still send essential transactional messages related to active orders.

Help: Reply HELP to any message for assistance, or contact us at info@oiikon.com.

Supported carriers: AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and other U.S. carriers. Carriers are not liable for delayed or undelivered messages.

SMS Data Privacy — IMPORTANT DISCLOSURE:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in consent and phone number information is excluded from any category of information shared with third parties. This information is used solely to deliver the SMS messages you have authorized.

Rights of California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you additional rights regarding your personal information, including: (a) the right to know what personal information we collect, use, disclose, and sell; (b) the right to request deletion of your personal information; (c) the right to correct inaccurate information; (d) the right to opt out of the sale or sharing of your personal information; (e) the right to limit the use and disclosure of sensitive personal information; and (f) the right to not be discriminated against for exercising your rights.

Oiikon does not sell or share personal information as defined under CCPA/CPRA. To exercise your rights under CCPA/CPRA, contact us at info@oiikon.com.

Data Recipients

We do not sell your personal data. We only share it with trusted partners to provide our services:

Payment Processors: Stripe, PayPal, and Braintree process your payment information securely. We do not store your full credit card details.

Shipping and Logistics Partners: To deliver your orders.

Technology Providers: Supabase for our backend infrastructure and database, and Resend for transactional emails.

Compliance Authorities: If required by law for export controls.

Data Retention

We retain your data only for as long as necessary:

Account Data: Retained as long as your account is active.

Order Data: Retained for at least 7 years for accounting and legal compliance.

Analytics Data: Anonymized or aggregated data may be retained for longer periods for statistical analysis.

Cookie Policy

We use cookies to make our site work and to understand how you use it. You have full control over non-essential cookies.

For a detailed list of cookies and to manage your preferences, please see our Cookie Policy or adjust your settings here:

Manage Cookie Preferences

Your Rights

You have the right to access, rectify, or erase your personal data, as well as other rights as established by applicable law. You can:

Request a copy of the personal data we hold about you.

Correct any inaccurate or incomplete data.

Request the deletion of your data, subject to our legal obligations.

Object to or restrict certain data processing.

Withdraw your consent at any time, especially for marketing communications or non-essential cookies.

How to Exercise Your Rights

To exercise any of these rights, or if you have questions about our privacy practices, please contact us. We are committed to resolving your requests promptly.

You can reach our Data Privacy team by sending an email to: info@oiikon.com.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@oiikon.com and we will delete such information from our records.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit via TLS/HTTPS, encryption at rest for sensitive data, role-based access controls, multi-factor authentication for authorized personnel, and continuous monitoring of our systems. However, no method of Internet transmission or electronic storage is 100 percent secure, and we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users and relevant authorities without undue delay, in accordance with applicable data breach notification laws, including U.S. state laws. Notifications will include the nature of the breach, the data affected, and the steps we are taking to mitigate harm.

Geographic Scope

Our services are directed to customers in the United States. Oiikon does not offer its services or direct marketing activities to residents of the European Economic Area (EEA), the United Kingdom, or other jurisdictions outside the United States. International shipments are handled under our separate Export Compliance and Shipping policies.

Data Controller

This website is operated by Oiikon LLC, a Florida-registered business. To exercise your privacy rights or make inquiries about the processing of your personal data, contact us at info@oiikon.com or by postal mail at 5550 Glades Rd, Suite 500, Boca Raton, FL 33431.